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Restaurant Service

RRP $140.00

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Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
* Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
* A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
* Detailed procedures for service setup and administration
* How to feature and serve luxuries and regional specialties that add sizzle to your menu
* ADA requirements and how to comply with them
* And more
Customer satisfaction relies as much on your establishment's courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.


On The Job In A Restaurant

RRP $18.99

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Do you like to eat different foods? Maybe you like to help in the kitchen by cooking or bringing food to the table. Running restaurants large and small is no easy task as you will discover when you go On The Job in a Restaurant.


Restaurant Franchising

RRP $415.99

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This book is the only up-to-date book of its kind that will provide an introduction to franchising, its pros and cons, and other aspects pertinent to restaurant franchises. It is the only guide to franchising written exclusively for food service professionals and is an indispensable resource for anyone wishing to break into one of today's most dynamic service industries.

Since the late 1800s, when the idea was first conceived, the restaurant franchise has become a worldwide phenomenon. Opportunities abound for restaurateurs and food service professionals with the know-how to dive into and stay afloat in the growing, ever-changing sea of franchise operations. With the help of vignettes and case histories, this completely updated new edition toRestaurant Franchising explains operate a successful franchise, from developing a winning franchise concept to demystifying the legal intricacies of franchise agreements.

Topics include:

  • What is franchising?
  • Franchising pros and cons
  • Selecting the franchise that fits your style and goals
  • Finding financial backing
  • Understanding franchise agreements
  • State franchise rules and regulations
  • Developing healthy franchisor/franchisee relationships
  • International franchising
  • Unconventional franchises

This book is suitable for classroom use, and an accompanying online instructor's manual is available as a teaching resource for instructors. It includes a template of a syllabus to fit one semester within an academic calendar, and each chapter's contents are highlighted starting with the chapter's objectives. Objectives are designed so that after reading and studying each chapter, the student should be able to complete specific knowledge components. Key teaching elements and points are listed for each chapter, with special emphasis on definitions and terminology. References and other sources for further information are also provided. At the end of each chapter within this book, there is a case study, for which discussion questions are listed. Possible topics for class assignments and field studies are suggested in the instructor's manual. In addition, almost 200 PowerPoint slides are provided for each chapter. Overall this manual is designed to provide teaching aids that will help in making lectures a more productive, interactive, and interesting learning experience for students.

Readers will get practical, first-hand information that will be extremely useful to hospitality academicians and students, as well as corporations that are franchisors and other related restaurant corporations. It will be a valuable book for entrepreneurs and those interested in owning a franchise.


A Rural Old Lady's Cookbook For Fish And Seafood

RRP $18.99

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Some experts say you shouldn't eat anything that your grandparents wouldn't recognize as food. This cookbook will help you achieve that goal. Included within are one hundred and fifty recipes which are seafood based contributed from personal recipes. All are from rural areas, mainly Midwestern though women from all over have happily added their versions of these traditional and not-so-traditional recipes. This book is dedicated to all those "old" ladies out there who contributed to this book. Willingly or otherwise and whether they know it or not.Included are recipes for tuna, crab, shrimp, snapper, mackerel, scallops, frog legs, oysters, clams, crawfish, salmon, trout, swordfish and more!


Restaurant Cook Career (special Edition)

RRP $18.99

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In clear, easy-to-grasp language, the author covers many of the topics that you will need to know in order to win your dream job and be the first in line for a promotion.



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Restaurant Eating Diet Restaurant Vegan Restaurant Sushi Restaurants

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